Effective Date: 01-November-2024

At Perfect Taxi Service, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services and visit our website www.perfecttaxiservices.com.

By accessing or using our website or services, you agree to the collection, use, and disclosure of your information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: This includes details like your name, email address, phone number, billing address, and payment information that you provide when booking a taxi or registering for our services.

Location Data: We may collect location data, including GPS coordinates, to provide you with location-based services, such as booking a nearby ride and monitoring your ride in real-time.

Device and Usage Data: We may collect information about your device, browser, and how you interact with our website or app. This includes your IP address, device type, operating system, and browsing preferences.

Payment Information: If you make a payment, we may collect payment details such as credit card numbers, billing addresses, and transaction history. However, payment details are processed by third-party payment processors, and we do not store sensitive payment data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and improve our taxi services, including processing bookings, customer support, and payment transactions.
• To send you booking confirmations, receipts, and other communication related to our services.
• To personalize your experience and tailor our services to your preferences.
• To manage customer relationships and respond to inquiries or complaints.
• To analyze trends, track usage patterns, and improve the performance and functionality of our website and app.
• To send promotional offers, newsletters, or updates, if you have opted to receive them.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your personal information with:

Service Providers: We may share your information with third-party companies that perform services on our behalf, such as payment processing, data analysis, email communication, and hosting services. These providers are obligated to use your information solely for the purpose of providing their services and are bound by confidentiality agreements.

Government Authorities: We may disclose your personal information to comply with legal obligations, protect our rights, or in response to lawful requests from government authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction.

4. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website and app. Cookies help us remember your preferences, analyze website traffic, and enhance the functionality of our services. By using our website, you consent to the use of cookies. You can adjust your browser settings to block or delete cookies, but this may affect your experience with our services.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update Your Information: You can access and update your personal information by logging into your account or by contacting us directly.

Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in the communication or contacting us at info@perfecttaxiservices.com.

Data Deletion: You can request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.

8. Third-Party Links

Our website and app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect as of the “Effective Date” listed at the top of this page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@perfecttaxiservices.com
• Phone: +91 91114 11194
• Website: www.perfecttaxiservices.com

By using our website and services, you consent to this Privacy Policy. We value your trust and strive to protect your personal information in line with the highest privacy standards.